Clear trust signals—each one checked.

The badges you may see

These are the badges a provider can earn today. Each is shown on their public profile, their provider cards and the quotes they send you.

• Registered Business

  Serproz confirmed this business is registered — against the New Zealand Business Number (NZBN) register, or from a registration document our team reviewed.

• Verified Business

  The owner claimed this profile and Serproz verified the business identity behind it against the NZBN register.

• Insurance document verified

  Serproz reviewed an insurance document for this business with a current expiry date. This does not verify a particular cover type, amount or suitability for your job. The badge is removed when that expiry date passes.

• LBPLicensed Building Practitioner

  Serproz confirmed a current licence on the Licensed Building Practitioners register. Check the licence class covers the building work you need.

What a badge does not promise

• A badge is not an endorsement, a ranking or a guarantee of workmanship, price, availability or completion.

• Registered Business and Verified Business confirm the business, not an occupational licence. Licence checks for other registers (electrical, plumbing and more) appear on the profile as their own verified credentials.

• LBP covers the licence class recorded on the register. Check it covers the building work you need.

• Insurance document verified shows that Serproz reviewed a current certificate; it does not state the amount or terms of cover. Ask the provider for the policy details relevant to your job.

A provider without a badge may simply not have asked for a check — verification on Serproz is optional. If a badge or profile detail looks wrong, use the support page so we can review the evidence.